Satisfaction Guarantee

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it or credit your account, subject to the terms below. This policy applies to products bought from Camijo Trading. 

If for any reason you are dissatisfied, simply contact us to arrange returning the items in an unused and resaleable condition within 14 (Fourteen) working days after receipt for a full refund.

Unused and resaleable condition as follows: 

·         it is undamaged and unused, with the original labels and stickers still attached; 

·         it is in the original packaging, which must be undamaged and in its original condition with all seals still intact (if applicable). 

·         it is not missing any accessories or parts;

·         the return request is logged within 14 (Fourteen) working days after receipt of the unwanted product via our Returns Form.

Please note that in these cases we do not reimburse return postage cost. If you should choose an exchange a charge will be added for the re-delivery.  You are welcome to exchange your purchase at our store.

NO EXCHANGES OR REFUNDS WILL BE ALLOWED ON SALE MERCHANDISE. WE WILL CONSIDER STORE CREDIT AS COMPENSATION.

To return items please use the Returns Form under Customer Service. The Customer Support department can then investigate your request and contact you to arrange/confirm details.

If you have any questions on the returns procedure or you are not entirely satisfied with the service which you have received, please contact us via the Returns Form.